Health
- Telemedicine / mHealth: Widely used in Kenya (M-PESA‑linked health services; teleconsults in Nairobi and rural clinics), India (eSanjeevani national telemedicine platform), and Bangladesh (SMS reminders for maternal care). WHO documents and country case studies show improved follow‑up and uptake of services.
- Digital records & surveillance: Rwanda’s national electronic medical records and DHIS2 implementations across many African nations improved continuity of care and outbreak tracking (e.g., Ebola, COVID).
Education
- Low‑cost tablets & offline content: Peru’s One Laptop per Child pilots and OLPC derivatives in parts of Africa and Latin America; Kolibri offline platform used in Uganda and Tanzania for rural schools.
- Radio/TV/remote teacher support: Ghana and Pakistan used radio instruction and televised lessons during COVID school closures with measurable learning retention.
Financial inclusion
- Mobile money: M-PESA in Kenya and Tanzania, bKash in Bangladesh — large-scale evidence of increased financial access, savings, and business activity (GSMA reports).
Agriculture & food security
- Advisory services & digital marketplaces: Esoko and iCow in Ghana/Kenya provide SMS market/practice info; e‑NAM in India links farmers to buyers; digital traceability pilots in Ethiopia and Kenya reduced post‑harvest losses.
Governance & civic services
- E‑government & digital ID: India’s Aadhaar supports targeted subsidies and benefits delivery; Estonia‑inspired e‑service models adapted in Rwanda and some Latin American countries improved access and reduced leakage.
- Digital voting pilots and online portals have been used at municipal levels in parts of Brazil and India (with varying outcomes and scrutiny).
Infrastructure & energy
- Decentralized energy management: Pay‑as‑you‑go solar systems (M-KOPA, d.light) across East Africa use mobile payments and IoT for off‑grid households; smart water management pilots in India and Kenya improved efficiency.
Employment & entrepreneurship
- Online training & gig platforms: Coursera/edX access via local hubs; platforms like Upwork and local freelancing sites enable remote work for urban and peri‑urban populations; vocational e‑learning in Bangladesh and the Philippines has improved job placement.
Social inclusion & safety nets
- Digital cash transfers: Kenya, Brazil (Bolsa Família digitalization), and India (direct benefit transfers via Aadhaar) have scaled conditional and unconditional transfers; SMS‑based early warning systems used in Bangladesh and the Philippines for cyclone alerts.
Why these succeed (common factors)
- Strong local partnerships, affordable mobile access, simple UX in local languages, integration with existing institutions (health clinics, banks, cooperatives), and regulatory support. Monitoring and safeguards (privacy, equity) vary by context and are crucial to sustain benefits.
Sources / further reading
- WHO mHealth reports; UNESCO ICT in education case studies; GSMA Mobile Money reports; FAO digital agriculture briefs; World Bank e‑government and digital ID analyses.Successful deployments of digital technology in the developing world
Health
- mHealth and telemedicine: Kenya’s M-PESA–linked mHealth services (e.g., M-TIBA) and South Africa’s telemedicine networks improve access to consultations, payments, and medical records in rural areas. India’s eSanjeevani telemedicine has delivered millions of remote consultations. (WHO, country program reports)
Education
- Low‑cost tablets and offline content: Peru’s “One Laptop per Child” follow-ups and Uruguay’s Plan Ceibal show large‑scale impact of device distribution plus teacher training. In sub‑Saharan Africa, radio and TV lessons scaled during COVID-19 (e.g., Rwanda, Ghana) to maintain learning where internet was limited. (UNESCO evaluations)
Financial inclusion
- Mobile money: Kenya’s M-PESA transformed payments and savings; Tanzania, Ghana and Bangladesh show strong uptake of mobile wallets for remittances and social transfers, documented by GSMA and World Bank case studies.
Agriculture and food security
- Advisory SMS/apps and markets: India’s e-Choupal and SMS advisory systems in Bangladesh and Nigeria connect farmers to weather, pest alerts and buyers, improving yields and prices. Digital marketplaces like Twiga Foods (Kenya) reduce post‑harvest loss and link smallholders to urban markets. (FAO, case studies)
Governance and civic services
- Digital ID and e‑government: India’s Aadhaar enabled targeted subsidy delivery and has been used for direct benefit transfers; Estonia-style e‑services are being emulated in smaller pilots across Africa and Asia (e.g., Rwanda). World Bank reports document reduced leakage where digital payment/ID systems work alongside strong governance.
Infrastructure and energy
- Off‑grid smart energy: Pay‑as‑you‑go solar companies (e.g., M-KOPA in East Africa) use IoT and mobile payments to expand household electricity access. Smart water metering pilots in South Asia improve utility billing and leakage detection. (IEA, sector reports)
Employment and entrepreneurship
- Skills and gig platforms: Platforms like Andela (initially in Africa) and digital freelancing marketplaces, plus online vocational programs (Coursera/edX local partnerships), have expanded remote work and upskilling opportunities.
Social inclusion and safety nets
- Digital cash transfers and crisis alerts: Bangladesh and Philippines have used mobile transfers and SMS-based early‑warning systems for disasters; several African countries delivered COVID relief via mobile money. (UN/World Bank briefs)
Why these succeed
- They pair simple, locally appropriate tech with existing social practices (mobile phones, radio), supportive policy (digital ID, regulation), partnerships (private sector + NGOs + government), and attention to affordability and training. Success is strongest where connectivity, trust, and interoperable systems exist; failures commonly stem from poor local adaptation, lack of maintenance, or exclusion of the poorest.
References for further reading
- WHO mHealth reports; UNESCO ICT in education reviews; GSMA Mobile Money reports; FAO digital agriculture briefs; World Bank e‑government and digital ID studies.Where Digital Technology Is Improving Lives Today
Health
- Telemedicine/mHealth: Widely used in Kenya (M-PESA–linked health payments, SMS reminders), Rwanda (teleconsultations connecting rural clinics to specialists), and India (e.g., eSanjeevani telemedicine platform). WHO and country case studies show improved access and adherence.
- Digital records/surveillance: Rwanda and Ethiopia have implemented electronic health records and rapid disease reporting systems used in outbreak response.
Education
- Low‑cost tablets/offline content: One Laptop per Child pilots and national tablet programs in Peru and Uruguay increased access in remote schools. In India and Argentina, offline digital curricula and TV/radio education scaled during COVID school closures.
- Teacher platforms: Rwanda and Kenya use teacher-training platforms to strengthen instruction.
Financial inclusion
- Mobile money: M-PESA in Kenya and Tanzania is the canonical success—mass financial inclusion, remittances, and merchant payments. Bangladesh’s bKash and parts of West Africa have similar impacts.
Agriculture and food security
- Advisory SMS/apps and marketplaces: Digital Green and Esoko in Ghana/Tanzania provide extension advice and market info; India’s e-Choupal connects farmers to prices and buyers. Traceability pilots in horticulture (Kenya, Peru) reduced post‑harvest losses.
Governance and civic services
- E‑government/digital ID: Estonia is a model; in the developing world, India’s Aadhaar enabled targeted subsidies and direct benefit transfers; Rwanda and Kenya have deployed e‑government portals to streamline services.
- Digital voting pilots and participatory platforms have been trialed in Brazil and parts of Eastern Europe/Latin America.
Infrastructure and energy
- Decentralized energy management: Pay‑as‑you‑go solar systems (M-KOPA, off‑grid providers in East Africa) use IoT/remote metering to expand clean energy. Smart water monitoring pilots exist in parts of South Asia and Africa.
Employment and entrepreneurship
- Online skills and gig work: Platforms and vocational MOOCs have scaled in India, Nigeria, and Brazil to link learners to remote work and microentrepreneurship.
Social inclusion and safety nets
- Digital cash transfers: Bangladesh, Mexico, and several African countries used mobile transfers for social protection and pandemic relief. Early warning SMS systems for disasters are used in the Philippines and Bangladesh.
References/sources to consult
- WHO mHealth reports; UNESCO on ICT in education; GSMA Mobile Money reports; FAO digital agriculture briefs; World Bank e‑government studies.
These examples show both national programs (e.g., Aadhaar, M‑PESA, eSanjeevani) and NGO/private‑sector pilots that have scaled, demonstrating practical impacts where affordability, connectivity, and governance enable adoption.